Insurance Claim Tracker
This page gives you a free, simple worksheet for your auto claim. Use it after a crash, fender bender, dent, bumper hit, or glass damage. It helps you track the basics, like your claim number, adjuster name, shop contact, and repair status.
If you are just starting the claim process, you may also want our How to File an Auto Body Insurance Claim guide and the After-an-Accident Checklist. If you want help choosing a shop, CollisionLane can get you matched with a trusted auto body shop. Our service is free, and you compare and choose.
How to use it
Print the tracker or open it on your phone. Then fill in each item as soon as you get it. The goal is not to predict the repair. The goal is to keep the facts organized.
A good way to use it:
1. Write down your claim number, insurer name, and adjuster contact.
2. Add the shop name, estimate date, and any promised repair date.
3. Record every call, email, and update.
4. Save notes about photos, parts, rental car details, and pickup timing.
5. Track any supplement requests, which are extra repairs or parts found after the first estimate.
If anything changes, update the tracker right away. That makes it easier to compare estimates and follow the repair timeline. For a deeper look at estimates, see How to Read an Auto Body Repair Estimate and What Is a Supplement in Collision Repair?.
What it includes
The tracker is built to cover the details drivers often forget when they are stressed.
It includes space for:
- Your name, car, and contact info
- Claim number, insurer, and adjuster details
- Date of loss, estimate date, and shop check-in date
- Damage summary, like bumper, dent, paint, frame, or glass damage
- Repair estimate total, deductible, and notes about payment
- Supplements, with dates and what changed
- Parts status, labor updates, and timeline notes
- Rental car or loaner details, if needed
- Pickup date, final invoice, and warranty notes
This is a free tracking tool, not a repair quote. Actual repair prices can vary a lot. If you need a better sense of typical costs, you can also use the Auto Body Repair Cost Estimator and then get a written estimate from a shop before work starts.
Download the free PDF
Download the PDF, then keep it with your claim papers, estimate, and photos. If you are working with a shop, bring it to the estimate or use it during calls so nothing gets lost.
You can also use the tracker while you compare shops, read claim updates, or check repair timing. If you are still looking for help, CollisionLane can point you to auto body repair services and help you get matched with a local shop.
Download the free PDF below and start filling it out today. Keep it simple. One page of notes can save a lot of stress later.
Common questions
Is this tracker only for insurance claims?
No. You can use it for insurance claims, out-of-pocket repairs, or any situation where you want to track the estimate, timeline, and shop updates in one place.
What should I write down first?
Start with the claim number, adjuster contact, shop name, and the first estimate date. Those are the details people usually need most often.
Does this tracker tell me how much my repair will cost?
No. It is an organization tool, not a quote. For pricing, ask for a written estimate from the shop and confirm the price before work begins.